Most copywriters are deficient in the sales department. If you're looking for how to improve your selling skills, then perhaps these recommendations will help you gain the knowledge and experience you need.
1. Read Sales Books
One of my favorite books about selling is Frank Bettger's How I Raised Myself from Failure to Success in Selling. This isn't your vanilla "how to" book. It's a great story that includes practical sales advice from one of the best salesman of the early 20th Century.
Bettger's book reminds me in a lot of ways of Claude Hopkins' My Life in Advertising. Part teaching and part story. It makes for a great read.
Another favorite of mine is Roger Dawson's Secrets of Power Negotiating. I got the audio version from Nightingale-Conant. It's also available in book format.
The last two books I'll mention I have not read yet, but they are on my to-read list because of strong recommendations from Stephen Dean and Ben Settle. Those books are Getting Past No by William Ury and Start with No by Jim Camp. They both have stellar ratings on Amazon right now.
2. Take a Part-Time Sales Job
I've recently watched a few sales presentations in my home. One was for CUTCO Knives, the same company where Zig Ziglar made his name. The other was for Saladmaster. Both presentations were very persuasive. I watched with a critical eye, so I could see what they were doing and why.
Most direct sales companies are always on the lookout for new talent. So if you want to take a part-time sales job in the evenings, you might want to check out these two companies. I'm sure there are more.
Really, there's no better way to get selling experience than to sell face to face. And if you don't have time to do part-time sales, then watching a few sales presentations is the next best thing. (Just guard your wallet!)
3. Generate More Leads
Every lead you get is an opportunity for you to polish your selling skills. So the more leads you get, the more opportunity you'll have to practice.
There are dozens of ways to generate leads. You can use pay-per-click advertising, classified ads, articles published on other web sites (like the one I recently wrote for Michel Fortin), etc.
If you focus your energy on getting more leads, it will be practically impossible for you to not improve your selling skills. Of course, it's even better if you read some books about selling to shortcut your learning curve.
Naturally, there are many more ways to get better at selling. What ideas or recommendations do you have?
P.S. My friend and colleague Ray Edwards has recently begun a daily 5-minute "copycast" on his blog, and I highly recommend you listen to his recent episode, "All the Clients You Can Handle."
Hey Ryan,
This really is an excellent post. I atrribute much of my success, both in writing copy and in securing clients, to my 16 years as a Direct Sales rep.
It's a tough pill to swallow, for most copywriters, but the idea of getting a part-time sales job is one of the least expensive ways to train yourself to write very persuasive copy.
The fact that you actually get paid is Sweeeet! : )
Eugene Schwartz talks about your best copy coming from your subconscious material.
You can best access your subconscious material when you're "in the flow."
You best get in the flow when your understanding of persuasion is "automatic" -- you don't think about it it's just "there."
The problem is that becoming fluid in the art of persuasion takes time and practice.
No question about it -- A part-time sales job is the best opportunity to do so.
Excellent!
Shaune
Posted by: Shaune Clarke | September 06, 2007 at 10:56 AM
Wow. Not many people have 16 years of sales experience. That's great.
Thanks for the compliment, Shaune. It's nice to get affirmation. :-)
Posted by: Ryan Healy | September 06, 2007 at 11:24 AM
Great blog, Ryan. Your points underscore the point that copywriters must be effective salespeople to succeed.
Last fall, I attended Dan Kennedy's No B.S. Marketing & Wealth Creation conference.
Dan said that he still refers to Zig Ziglar's "Secrets To Closing The Sale" book when writing copy. He strongly recommended it. I bought the book, read it and couldn't agree with him more.
Posted by: Robert Lehrer | September 06, 2007 at 12:27 PM
Thanks, Robert. And thank you also for the recommendation. I'll have to check out Zig's book as well.
Posted by: Ryan Healy | September 06, 2007 at 12:42 PM
If you're looking for a great book on how to talk to prospects, I'd recommend 'Customer Focused Selling'. It shows the importance of getting away from talking about what you do and focusing on the customer.
Susan
And, I'll one up Shaune with 22 years of sales experience.
Posted by: Susan | September 06, 2007 at 01:31 PM
Nice, Susan. Two decades and counting, eh?
Customer Focused Selling sounds good, especially if it helped you sell jets to millionaires. :-)
Posted by: Ryan Healy | September 06, 2007 at 01:51 PM
Ryan,
Chiming in with 17 years of sales experience here...
My recommendation for a classic sales book to read is "Master The Art Of Selling" by Tom Hopkins.
Great book to read for getting the "mechanics" of sales down.
Joseph Ratliff
Posted by: Joseph Ratliff | September 06, 2007 at 02:12 PM
Hmmm... am I seeing a pattern here?
Shaune, Susan, and Joseph all have more than a decade of sales experience. And they are all successful marketers and copywriters.
By the way, thanks for the Tom Peters recommendation, Joe.
Posted by: Ryan Healy | September 06, 2007 at 02:16 PM
Ryan,
Excellent advice. When you go through 'live' sales situations, you get an idea of what a customer may be thinking, and/or what questions she may have about a product or service.
You'll also know how to anticipate and answer these objections in your copy, and how to reassure the reader that there's no risk to them (assuming you have a solid product or service that can deliver what you promise, and back it up with good customer service).
And... if you know how to sell and negotiate, you can open up more possible deals and increase your income. While writing copy (also known as selling in print) is a great skill to have, being able to sell in person is equally valuable. Especially when trying to land higher-priced copywriting assignments.
Great post, hope you get your current house sold soon and get into a new one!
Brian
Posted by: Brian Ochsner | September 08, 2007 at 01:36 AM
Geez Susan -- Why be so modest : ) -- Every copywriter should have your "Turning Prospects Into Customers" program.
As you know many of my coaching clients have given testimony to how great it is.
I don't get anything for doing this -- I've just witnessed it's power -- Anyone interested in securing more quality clients should visit Susan's site and check out her 5 Step System. It's ridiculously cheap...
http://www.susanadamshome.com/
Shaune
Posted by: Shaune Clarke | September 08, 2007 at 07:44 AM
Thanks, Ryan and everyone for all these great suggestions. Now I know what I'm getting for Christmas. : )
Quick question:
How much time per day/week/year during your working hours do you allocate to reading these sorts of educational guides?
Cheers!
Posted by: Tracey "Word Doctor" Dooley | October 31, 2007 at 06:59 AM
Hi Tracey - It really depends on how busy I am. The more flex time I have, the more I tend to read.
Also, I usually read in the mornings or evenings, not so much during my work day.
I usually read about 30 books a year. Eighty percent of that is non-fiction: marketing/sales, theology, history, economics, etc.
Posted by: Ryan Healy | October 31, 2007 at 12:13 PM
How much time per day/week/year during your working hours do you allocate to reading these sorts of educational guides?
Posted by: tower defense | May 04, 2009 at 03:10 AM