Whenever I pick up a new client, I conduct a client interview. I had been using an audio conferencing service to record the calls, but it's not my favorite way to do it.
You see, the client has to call in to a special phone number, type in a passcode, etc. Then you have to pay for the MP3 download. Not exactly the most efficient system.
So I was over at Michel Fortin's Copywriters Board when I came across a thread about devices to record phone conversations. JP Maroney started the thread and Harlan Kilstein provided an answer.
You can read what technology Harlan and some others recommend, along with a link to buy it if you want. I plan to go there myself and purchase the recording device as well.
I'm kind of technophobic, which is why I haven't upgraded to a better system yet. My "pain" levels are increasing, so I'm finally ready to take some action! ;-)